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BridgeTrak Help Desk Software v7.0 Build 15

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.

File Size:43.63 MB
Last Updated:August 2, 2006
License:Demo
Price/Registration Fee:US$995.00
Install/Uninstall Support:Install & Uninstall Support
Operating Systems:Windows 2000, Windows 2003 Server, Windows XP
Expiration Info:Expires after 30 days
Number of Downloads:78
Published By:Kemma Software 
Visitor Rating:Not Rated Yet...

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