Freeware HelpDesk CentreDesk Group Download and Review

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Three Bears

In its product range the Elefun Company has released a new theme "Three bears" for the Animated Desktop Wallpapers and Screensavers. The moment you see the bears you will realize that you have already seen them once.

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Stealth Keyboard Interceptor for Win NT/2000/XP

Stealth Keyboard Interceptor for Windows NT/2000/ XP (SKIn2000) is a monitoring program which allows to intercept all keystrokes, mouse clicks, captions of active windows, static text and other.

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eConcept CD to MP3 Converter

Convert and rip your CD's to MP3's and WAV files in minimal time. eConcept CD to MP3 Converter allows you to rename your tracks before ripping and encoding, as well as setting the bit rate that you want to encode your files at (radio to CD quality).

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Freeware HelpDesk CentreDesk Group v3.2.3

CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:

That the issue has been logged, and the details
Quotations (approved or rejected)
Invoicing (including a cancellation fee option) and a Batch Email facility.
Invoice summary
Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.

File Size:	27.63 MB
Last Updated:	October 22, 2006
License:	Freeware
Install/Uninstall Support:	Install Only Support
Operating Systems:	Windows 98, Windows Me, Windows NT, Windows 2000, Windows 2003 Server, Windows XP
Expiration Info:	Expires after 30 days
Number of Downloads:	0
Published By:	MergingTechnologies
Visitor Rating:	Not Rated Yet...

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