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The Job Log v3.0

The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.

File Size:40.22 MB
Last Updated:August 1, 2008
License:Shareware
Price/Registration Fee:US$24.95
Install/Uninstall Support:Install & Uninstall Support
Operating Systems:Windows 98, Windows Me, Windows NT, Windows 2000, Windows 2003 Server, Windows XP, Windows Vista, Windows Vista x64
Expiration Info:Expires after 15 uses
Number of Downloads:1
Published By:Lazy Bayou 
Visitor Rating:Excellent! (5.00 out of 5), 1 Votes

Visitor Rating:

 
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